14 Day Preview Provision: Because these knives from The Cutting Edge® are owned by individuals, not A.G. Russell Knives, there is a 14 Day Preview period. Return any knife you purchase in the condition it was received to The Cutting Edge® within 14 days for any reason, for a full refund of the purchase price. After 14 days, we will gladly put it on consignment for you.
Return Knife in Condition Received: All knives are in unused condition unless we indicate otherwise and must be returned in the same condition as they are received. DO NOT use or carry these knives and expect to return them for a refund. Past the 14 day preview, you have purchased the knife.
Returning knives: With each knife we provide a return address label which you can tape to the package. If you have lost your return address label, contact us here. If you return a knife, send it to:
Attn: Returns
The Cutting Edge
2900 S. 26th St.,
Rogers, Arkansas 72758
This will assure that the package gets to the correct place in our building to speed up processing.
Insure Returned Knives: If you return a knife, be sure to insure it for the price of the knife. If the package you ship back to us is lost, you will bear the loss. We suggest either UPS or FedEx. Keep your documentation of the insurance. If lost, you will need to file the insurance claim with the carrier.
Thank you for your business. We hope you thoroughly enjoy your knife.
All the best,
Goldie Russell
Send Returns to:
Attn: Returns
The Cutting Edge
2900 S. 26th St.
Rogers, AR 72758